| Location | Standard Delivery | Express Delivery |
|---|---|---|
| United States (Continental) | 7-10 business days | 3-5 business days |
| Canada | 10-14 business days | 5-7 business days |
| Mexico | 14-18 business days | 7-10 business days |
| International | 21-28 business days | 14-21 business days |
Note: Delivery times may vary based on customs clearance and local conditions.
Our standard delivery service uses trusted freight carriers specialized in industrial equipment transport. This service includes:
Standard delivery is our most economical option and is recommended for most business locations with loading dock facilities or handling equipment.
Our premium delivery service provides enhanced delivery options for customers requiring additional services. This includes:
Premium delivery is recommended for locations without loading docks or proper handling equipment.
Our white glove service provides the most comprehensive delivery and setup option, including:
White glove service is available for most equipment and is recommended for new installations or customers without technical staff for setup.
Mintech Inc. ships our CNC machinery and equipment worldwide. International orders require special handling and documentation to ensure smooth customs clearance. For international orders, please be aware of the following considerations:
Our international shipping team will work with you to ensure all documentation is properly prepared. Please contact our sales department for specific information regarding shipping to your country.
We currently ship to over 70 countries worldwide, with our primary international markets including:
| Canada | Mexico | United Kingdom | Germany |
| France | Australia | Japan | Brazil |
| South Korea | Singapore | United Arab Emirates | South Africa |
For countries not listed, please contact our international sales team to verify shipping availability.
Tracking information is automatically provided via email once your order ships. The email will contain:
For large equipment shipments, you will also receive a phone call from our logistics team to coordinate delivery details and answer any questions. If you haven't received tracking information within 5 business days of your order (for in-stock items), please contact our customer service department.
For questions about shipping, delivery options, or to check on an existing order, please contact our shipping department:
Shipping and Logistics Department
Phone: +1 (909) 755-1011
Email: shipping@mintechinc.com
Hours: Monday-Friday, 8:00 AM - 5:00 PM Eastern Time
9380 7th Street, Suite A
Rancho Cucamonga, CA 91730
(909) 755-1011
admin@mintechusa.com
Monday - Friday: 8:30AM - 5PM PST